J.R.B. Audio/Video, Inc.
Return & Refund Policy
Thanks for shopping at jrb audio/video, inc.
If you are not entirely satisfied with your purchase, we’re here to help.
- NEW Products and Old NEW Stock:
- You have 30 calendar days to return an item from the date you received it.
- Open Box Products:
- All Open Box Products have been tested and restored back to factory. They are 100% Functional.
- No Warranty/No Refund on Open Box Products
To be eligible for a NEW Product or Old NEW Stock return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us by clicking HERE.